Returns & Exchanges

At AONIJIE Official Store, we are committed to your performance and satisfaction; if your gear isn't the perfect fit, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unused condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Log into your account or contact our customer support team with your order number and the specific items you wish to return.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all hydration bladders, vests, or accessories are clean and include their original labels.

3

Ship the Gear

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping the tracking receipt for your records.

4

Quality Inspection & Refund

Once our warehouse receives and inspects the gear for quality assurance, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing